Thank you for visiting our store! We consider the privacy and security of your transactions with Henderson’s and on www.hendersongroupltd.com extremely important. We will treat your information with the highest standards of safety, security, and confidentiality.
Protecting Your Information
We collect information necessary for processing your order and for communicating with you about your order status. Your information is stored safely, and access is restricted to authorized personnel. Information will only be shared with third-parties when doing so is necessary for fulfilling an order. For example, we need to share address details with a shipping service for package delivery. Henderson’s does not sell or exchange names or any other information about our customers.
Information Collection and Use
Information is gathered on http://www.hendersongroupltd.com for the purpose of processing orders. All information requested is specifically related to either billing clients or shipping products. Customers can opt to create accounts for quick retrieval of their information for future orders. Accounts use email addresses for usernames and customer-specified passwords for authentication. Passwords are encrypted when they are transmitted. All information requested from customers, including account creation and payment information, is entered on secured pages, using SSL (Secure Socket Layer) protection.
Please note that email is not encrypted. Please don’t send credit card information via email. We are always happy to take your order over the phone, when you call 800-931-5010 or 231-932-7330.
Customers who subscribe to our newsletter have their email addresses stored securely on a third party server until the customer unsubscribes. The information stored is accessible only to Henderson’s and is limited to an email address as well as first and last name.
We are voluntarily monitored for PCI DSS (Payment Card Industry Data Security Standards) compliance. Our electronic systems and company processes are regularly evaluated to ensure compliance with developing cardholder safety standards.
Accessing Your Information
You may call us at 1-800-931-5010 or contact us to find what data we may have collected from you and/or to update or request deletion of any personal information.