Ordering & Shipping
- Placing an Order
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Returns & Exchanges
Henderson's Layaway Payment Plans
If you're interested in purchasing bagpipes, smallpipes, a drum, or standard uniform accessories, layaway can help you work toward your goal, by offering manageable smaller payments.
Layaway Plan Features
- No Fees
- Small Minimum Downpayments
- Credit Card, Check/Online Bill Pay, Money Order
- Choice of Payment Start Date
- Monthly or Bi-Weekly Options
- Full Payment Option Anytime
- Full Refund upon Cancellation
- Product Shipped After Full Payment
Henderson's Simple Layaway Program
|How Often||3 Month Plan
With Equal Payments
|3 Month Plan
With Equal Payments
|6 Month Plan
With Equal Payments
Layaway available on normal stock items only, not on special orders
|Layaway Examples||Price||Down||Plan||Monthly Choice||Bi-Weekly Choice|
|Sample Item A||$659 + $23.95 shipping||$75||3 Mos||$202.65||$101.33|
|Sample Item B||$1119 + $31.95 shipping||$200||3 Mos||$343.65||$171.83|
|Sample Item C||$1119 + $31.95 shipping||$200||6 Mos||$171.83||$85.92|
|Sample Item D||$1219 + $31.95 shipping||$500||3 Mos||$250.32||$125.16|
Layaway Program FAQ
What can I put on Layaway?
You can use layaway for purchase totals of $300 - $1800, which covers most drums, bagpipes and smallpipes. Layaway is only available on normal stock items, not on special orders like kilts, unadvertised products, and items that specify "special order."
How do I start a Layaway Program?
Just pick out the product you want, select the payment frequency--Monthly or Bi-Weekly--and for purchases over $900, choose the 3 Month or the 6 Month Plan. When you have the minimum downpayment ready, just call us, and we can set your program up. We'll create an order for you and provide your payment amount and payment dates, based on your selections.
Can I choose a larger downpayment for smaller subsequent payments?
Absolutely. You're welcome to start with any amount, as long as you satisfy the minimum downpayment for your purchase total. The balance due will be divided according to your payment frequency and overall plan length to come up with the monthly payments.
How do I make payments?
You make payments based on the program you selected. Payment dates will be printed on the initial invoice. You can send a check or money order for each payment or have us charge your credit card. If you have online bill payment through your bank or credit union, you can pay Henderson Imports that way, too, and may even be able to set up scheduled auto payments to make layaway even easier.
What if a payment is declined or is not submitted by the payment date?
There is a 5-day grace period for your payment to give time for your check to arrive or to charge your card after a declined transaction. If the payment is not received by the end of the grace period, we'll just put the items back to stock. There's no penalty, and all of your successful payments will be refunded. You can make a purchase when you're ready or try layaway at another time.
Will I get receipts for my layaway payments?
If you pay with a credit card, email receipts will automatically be sent after each successful payment. If you send a check, we'll let you know that payment has been received.
When will I receive my items?
We will ship your items once full payment has been received. You'll be notified of shipment, so you know when to expect your package.
Can I pay off the balance early?
Yes! If at any time you're ready to pay the full order balance, just call to let us know. We will then be able to settle the invoice and send your order. If you have been advised that some of the product was not in stock, we may still be without it, but we will be able to let you know the stock status when you contact us.
Free Shipping on Highland Bagpipes and Smallpipes
We are happy to help! If you have questions or would like assistance with your order, just call, email, or chat online.
Orders that include Highland bagpipes or smallpipes will receive free standard shipping, within the US. Electronic bagpipes are not included in this offer. Other items in the order will also ship for free, if they are not among the following exclusions: rentals, services, bass drums, or bass drum cases. Promotion applies to orders placed on or after December 11, 2013. Not valid with other coupons. Offer ends December 31, 2013.
Extended through January 1st, 2014!