We are happy to help! If you have questions or would like assistance with your order, just call, email, or chat with us online.
Orders that include bagpipes or smallpipes will receive free standard shipping, within the US. Electronic bagpipes are not included in this offer. Other items in the order will also ship for free, if they are not among the following exclusions: rentals, services, bass drums, or bass drum cases. Promotion applies to orders placed on or after Nov 23, 2015. Not valid with other coupons. Offer ends Nov 29, 2015.
If you are interested in an item that is not listed on our website, we may be able to special order it for you. Please provide as many details as possible when you inquire.
Special orders will require a 50% deposit at the time of ordering, with the balance paid when the item is ready to ship to you. Special order sales are final.
Depending on the item, a special order could take just a few days or weeks, or it could take several months. We will provide the most realistic time estimate when you order, but estimated times can change. We will update you with any changes in estimated delivery time as we receive them from the supplier.