We are happy to help! If you have questions or would like assistance with your order, just call, email, or chat with us online.
Orders that include bagpipes or smallpipes will receive free standard shipping, within the US. Electronic bagpipes are not included in this offer. Other items in the order will also ship for free, if they are not among the following exclusions: rentals, services, bass drums, or bass drum cases. Promotion applies to orders placed on or after Nov 23, 2015. Not valid with other coupons. Offer ends Nov 29, 2015.
International orders are usually shipped via Express Mail International or Priority Mail, so you should look for your order in 6-14 business days.
Shipping charges are based on order values, in most cases -- see Other Charges and the chart below. If your order total exceeds $2000.00 or if it includes multiple boxes or oversized packages, we will need to quote the shipping charge. if the freight charge must be quoted, we will contact you with the price, so you can approved shipment or change your order. We do not guarantee worldwide delivery unless a third party service like DHL, FedEx or UPS is used. These carriers provide portal-to-portal detail and ensure higher accuracy in delivery than typical mail service.
Packages are shipped from our store in the United States. Any taxes or duties applied to a shipment by the destination country are responsibility of the recipient. Contact the Customs office in your home country for more information on possible fees.
For international shipments of oversized items, like bass drums and bass drums cases, shipping charges must be calculated per order, as charges vary significantly depending on destination. We will contact you with shipping rates for your approval before processing your order.
International orders including one or more drums are subject to additional shipping charges. If shipping charges will exceed the rate you see when you check out, we will contact you with a rate quote for your approval processing your order.
High value orders may be subject to additional shipping charges, as these price ranges can include many types of products in large quantities. International orders of $2000 or more will be evaluated to see if additional shipping charges are required. if shipping charges will exceed the rate you see when you check out, we will contact you with a rate quote for your approval before processing your order.
Your Order Total
|Under $24.99 & 8oz||$40|
|$0.00 - $50.00||$40|
|$50.01 - $99.99||$50|
|$100.00 - $199.99||$60|
|$200.00 - $399.99||$75|
|$400.00 - $499.99||$85|
|$500.00 - $599.99||$95|
|$600.00 - $799.99||$105|
|$800.00 - $999.99||$115|
|$1000.00 - $1499.99||$125|
|$1500.00 - $1999.99||$150|
|$2000.00 & Up||We will quote|