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    • 800-931-5010

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      231-932-7330

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      2584 Garfield Road North, Suite 43
      Traverse City, MI 49686

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Warranty Help

Some products are covered by warranty. If you have a warranty concern about a product you purchased at Henderson’s, please contact us. We can confirm whether the item is under warranty and assist you in having it replaced or repaired, according to the manufacturer’s warranty. We will help to make the process convenient and efficient for you.

If you contact us about a warranty issue within 90 days of the purchase, we will supply a pre-paid shipping label for your product return. We will also cover outgoing shipping charges on a replacement or repaired item.

If you contact us more than 90 days after the item was purchased, we ask that you ship the item to us. We will pay outgoing shipping charges on a replacement or repaired item.

Warranty replacement and repair may be subject to manufacturer verification.

Warranties do not cover normal wear-and-tear or misuse.













1-800-931-5010

Monday - Friday

9:00 AM - 4:00 PM

Additional Support

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We are happy to help! If you have questions or would like assistance with your order, just call, email, or chat online.

Holiday Shipping Promotion

Free Standard US Shipping on orders of $99 or more*
$5 Flat Rate Shipping on orders up to $99*

*Shipping Promotion Details & Exclusions

Promotion applies to standard shipping within the U.S. only. For free shipping, order must total $99 or more before shipping and taxes. Free or flat rate shipping is not available for bass drums, bass drum cases, band orders, or bagpipe services. Promotion applies to orders placed on or after December 1, 2014. Offer ends December 14, 2014.

Free Pipetech Premium Pipe Case with Blackwood Pipes

The Pipetech Premium case will be included with the purchase of any Blackwood Highland bagpipe, while supplies last. Promotion applies to bagpipes orders placed on or after December 1, 2014. Offer ends December 14, 2014.