Ordering & Shipping
- Placing an Order
- International Ordering
- Payment Options
- Sales Tax
- US Shipping
- International Shipping
- Special Orders
Returns & Exchanges
Henderson Imports, Ltd. welcomes all visitors. We hope you find our information clear, helpful, and thorough. Much time and effort is dedicated to maintaining and developing site content for your legitimate use and enjoyment.
By visiting this site, you agree to use its content only in compliance with US Copyright Law and to the specific terms outlined below.
1. Acceptable Use
All images, descriptions, charts, documents, text and other content are the copyright-protected property of Henderson Imports, Ltd. or its developers or vendors and are presented solely for private, non-commercial use.
2. Restrictions of Use
3. Site Modifications
Henderson Imports, Ltd. reserves the right to change site content at any time, including but not limited to prices, specials, and descriptions.
a. Pricing errors and "typos": If an item is priced significantly below comparable items, this may indicate an error in price entry. We appreciate notice of such errors and will fix them immediately, but we will need to charge the correct amount in these cases, and not the amount entered mistakenly.
4. Links to Third Party Sites
Links to third parties are provided only as a service, and do not constitute endorsements of other sites or products. Henderson Imports, Ltd.does not guarantee and is not responsible for the content of these sites.
Thank you very much for visiting and for complying with this agreement.
We are happy to help! If you have questions or would like assistance with your order, just call, email, or chat online.
Holiday Shipping Promotion
Free Standard US Shipping on orders of $99 or more*
$5 Flat Rate Shipping on orders up to $99*
*Shipping Promotion Details & Exclusions
Promotion applies to standard shipping within the U.S. only. For free shipping, order must total $99 or more before shipping and taxes. Free or flat rate shipping is not available for bass drums, bass drum cases, band orders, or bagpipe services. Promotion applies to orders placed on or after December 1, 2014. Offer ends December 14, 2014.
Free Pipetech Premium Pipe Case with Blackwood Pipes
The Pipetech Premium case will be included with the purchase of any Blackwood Highland bagpipe, while supplies last. Promotion applies to bagpipes orders placed on or after December 1, 2014. Offer ends December 14, 2014.