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    • 800-931-5010

      9:00am - 4:00pm EST

      231-932-7330

      International

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      9:00am - 4:00pm EST

      Our Address

      2584 Garfield Road North, Suite 43
      Traverse City, MI 49686

      Our Location

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Shipping Information (US)

Click here to view International Shipping Information

Standard Delivery Services

US orders are usually shipped via USPS Priority Mail or UPS Ground, so if all items are in stock, you should receive your order in 3-5 business days. If you have provided an email address, tracking information will be sent when your package is shipped. Rates are displayed in the chart below.

Expedited Domestic Services

We offer several expedited services, which you can select during checkout. Rates are displayed on the chart below. For same day shipment, orders must be received by 2:00 pm EST.

Express Mail

Express Mail packages may arrive next day our in 2 days, depending on your zip code, and are delivered Monday through Saturday by the US Postal Service. Find out whether service is 1 or 2 days to you from our zip code: 49686.

UPS 2nd Day

Package would arrive 2 business days after the date of shipment. Delivery is only Monday through Friday.

UPS Next Day

Package would arrive the next business day after the date of shipment, so Next Day UPS orders placed on Friday would not be delivered until the following Monday.

Henderson Imports is not financially responsible for reimbursement or adjustment for any delays in package arrival due to abnormal carrier problems or incomplete or incorrect shipping address as provided by the customer.

Other Charges

*Oversize Shipping Charge

Oversize packages, like bass drums and bass drum cases, are subject to additional shipping charges. For US orders, bass drums and bass drum cases incur additional charges, $85 and $80 respectively. (A bass drum and matching case toghether will be charged the $85 additional charge.) These charges are on top of the order value-based rates listed in the table below.

*Multiple Drum Charge

Standard domestic orders of 2 or more drums together are subject to additional shipping charges. If shipping charges will exceed the rate you see when you check out, we will contact you with a rate quote for your approval before processing your order.

*High Value Charge

High value orders may be subject to additional shipping charges, as these price ranges can include many types of productsi n large quantities. Standard domestic orders of $2500 or more, and expedited orders of $2000 or more, will be evaluated to see if additional shipping charges are required. We will contact you for your approval before charging your card or shipping your package.

1-800-931-5010

Monday - Friday

9:00 AM - 4:00 PM

Additional Support

Shipping Rates Table*
See if USPS Express Mail is 1 or 2 days from 49686 to Your Zip Code

Your Order Total

Std USPS/UPS
(Within US)
Usually 5-7 Days

Express Mail
(Within US)
Saturday Delivery

2nd Day UPS
(Within US)
No Weekend Delivery

Next Day UPS
(Within US)
No Weekend Delivery

Under $24.99 & 8oz

$4.95 $29.50 $28 $38

$0.00 - $50.00

$9.95 $29.50 $28 $38

$50.01 - $99.99

$11.95 $32 $30 $40

$100.00 - $199.99

$13.95 $36 $32 $42

$200.00 - $399.99

$16.45 $38 $34 $47

$400.00 - $499.99

$18.95 $42 $36 $57

$500.00 - $599.99

$21.95 $57 $38 $63

$600.00 - $799.99

$23.95 $63 $43 $67

$800.00 - $999.99

$26.95 $67 $53 $73

$1000.00 - $1499.99

$31.95 $73 $63 $77

$1500.00 - $1999.99

$31.95 $78 $63 $83

$2000.00 - $2499.99

$31.95 We will quote We will quote We will quote

$2500 & Up

We will quote We will quote We will quote We will quote

If shipping rates need to be quoted for your order, we will contact you for your approval before shipping.



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Free Shipping on Great Highland Bagpipes

We are happy to help! If you have questions or would like assistance with your order, just call, email, or chat online.

Promotion Details:

Orders that include full-size Highland bagpipes will receive free standard shipping, within the US. Other items in the order will also ship for free, if they are not among the following exclusions: rentals, services, bass drums, or bass drum cases. Promotion applies to orders placed on or after November 17, 2014. Not valid with other coupons. Offer good through November 30, 2014.