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At Henderson Imports, we strive to process and ship your orders quickly and accurately. All in-stock items will be shipped within 2 business days, via US Postal Priority Mail or UPS Ground Service, so you can expect to receive your order in 5-7 business days (within the US).
Expedited shipping is available for an additional cost. For same day shipment the order must be received by 3:00 pm EST. Normal UPS delivery is only provided weekdays M-F. Typical delivery days via UPS do not include weekends or holidays. "Next Day" orders placed on Friday would not be delivered until the following Monday.
Important information regarding order placement:
Normal Store hours are Monday thru Friday, 9 am - 5pm EST. Other hours by appointment.
Henderson Import's is not financially responsible for reimbursement or adjustment for any delays in package arrival due to abnormal carrier problems or incomplete or inncorrect shipping address as provided by the customer.
We accept Visa, Mastercard, Discover, AMEX, Check, Western Union and Money Orders.
Prices and payment in US Dollars
For INTERNATIONAL SHIPPING - See Below. Call or email if you have any questions.
Phone: Orders can be placed via telephone at (800) 931-5010 from 9 am to 5 pm (Eastern Standard Time), Monday through Friday. If you have any questions about an item, we are always happy to assist you.
Fax: Orders can be placed via fax at (231) 932-7331. Please be sure to include your telephone number on the fax in case there is any question about your order.
Online: Our website features a secure shopping cart system, so your credit card information is safe. If you provide an accurate e-mail address, you will receive an e-mail confirmation of your order when it is shipped. In addition, we provide specific tracking information via e-mail for most domestic orders.
Mail:Please send all mail orders to: Henderson's, Ltd. 2584 Garfield Rd. North #43 Traverse City MI, 49686
USA
Please include a phone number in case we have any questions about your order. Michigan residents add 6% sales tax on your total before shipping.
INTERNATIONAL - A variety of shipping methods are available to our overseas customers. A quote can be provided for the different services available - Global Priority and Global Express Mail, plus the guaranteed traceable services from UPS, FedEx and DHL. Packages are shipped from our store in the United States. Please call, fax, or e-mail for specific rates. Any taxes or duties applied to your shipment by the destination country are the responsibility of the recipient. |