Ordering & Shipping
- Placing an Order
- International Ordering
- Payment Options
- Sales Tax
- US Shipping
- International Shipping
- Special Orders
Returns & Exchanges
Placing an Order
Ordering online is the most popular option, but you’re welcome to place your order in the way that works best for you.
Our website features a secure shopping cart system, so your information is safe. You will receive e-mail confirmation of your order, and you’ll receive notification and a tracking number when your order ships.
Call 1-800-931-5010 in the United States.
International callers should use the number 231-932-7330
Visit the Store
Shop at the store and save on shipping. Normal hours are Monday - Friday, 9:00am - 4:30pm
Mail or Fax
When ordering by mail or Fax, it's best to call us first, to verify the price and availability of the items you need. Calculate your total carefully, especially if you're sending a check.
- Your name and shipping address
- a phone number, in case we have any questions about your order
- an email address, if you would like to receive shipping notifications emails
- 6% sales tax for MI residents
- Shipping at the rate indicated on the website
Please send mail orders to:
2584 Garfield Rd. North #43
Traverse City, MI 49686
Orders can be faxed to 231-932-7331