We are happy to help! If you have questions or would like assistance with your order, just call, email, or chat with us online.
Holiday Shipping Promotion
Free Standard US Shipping on orders of $49 or more*
Shipping Promotion Details & Exclusions
Promotion applies to standard Ground UPS or Priority Mail shipping within the U.S. only. For free shipping, order must total $49 or more before shipping and taxes. Free shipping is not available for bass drums, bass drum cases, band orders, rentals, multiple drum orders, or bagpipe services. Promotion applies to orders placed on or after November 22, 2017. Offer ends December 4, 2017.
Ordering online is the most popular option, but you’re welcome to place your order in the way that works best for you.
Our website features a secure shopping cart system, so your information is safe. You will receive e-mail confirmation of your order, and you’ll receive notification and a tracking number when your order ships.
Call 1-800-931-5010 in the United States.
International callers should use the number 231-932-7330
Shop at the store and save on shipping. Normal hours are Monday - Friday, 9:00am - 4:30pm
When ordering by mail or Fax, it's best to call us first, to verify the price and availability of the items you need. Calculate your total carefully, especially if you're sending a check.
Please send mail orders to:
2584 Garfield Rd. North #43
Traverse City, MI 49686
Orders can be faxed to 231-932-7331
We reserve the right to cancel an order if we are, for any reason, unable to obtain complete verification and authorization of payment information.