We are happy to help! If you have questions or would like assistance with your order, just call, email, or chat with us online.
Orders that include bagpipes or smallpipes will receive free standard shipping, within the US. Electronic bagpipes are not included in this offer. Other items in the order will also ship for free, if they are not among the following exclusions: rentals, services, bass drums, or bass drum cases. Promotion applies to orders placed on or after Nov 23, 2015. Not valid with other coupons. Offer ends Nov 29, 2015.
Ordering online is the most popular option, but you’re welcome to place your order in the way that works best for you.
Our website features a secure shopping cart system, so your information is safe. You will receive e-mail confirmation of your order, and you’ll receive notification and a tracking number when your order ships.
Call 1-800-931-5010 in the United States.
International callers should use the number 231-932-7330
Shop at the store and save on shipping. Normal hours are Monday - Friday, 9:00am - 4:30pm
When ordering by mail or Fax, it's best to call us first, to verify the price and availability of the items you need. Calculate your total carefully, especially if you're sending a check.
Please send mail orders to:
2584 Garfield Rd. North #43
Traverse City, MI 49686
Orders can be faxed to 231-932-7331