Ordering & Shipping
- Placing an Order
- International Ordering
- Payment Options
- Sales Tax
- US Shipping
- International Shipping
- Special Orders
Returns & Exchanges
We invite you to register your group to qualify for special opportunities at Henderson's. Application is easy and is open to organizations around the world!
Henderson's is honored to supply many pipe bands and institutions, across the United States and around the globe. We understand the varied requirements of individual bands and purchasing departments, and we have the tools and skills to work with your group.
- Pipe bands of all sizes
- Private schools, colleges, and universities
- Border Patrol Agencies
- Emergency Services Agencies
- Fire Department
- Police Departments
Benefits of Registration
As an approved group, qualifying purchases made by your band or organization may be eligible for special pricing. Purchases should be for band use and may be subject to minimum quantity or amount thresholds.
- Receive e-newsletters with exclusive offers
- Get coupons for band members
- Qualify for band price discounts & special promotions
- Enjoy priority quoting
- Build documented purchase history
- Work with experienced representatives
Registering Your Group
The band or institution must be registered by an authorized member. No purchase is necessary to apply. To register, click the "Register" button above and complete the simple online form. We will contact you to let you know if your band has been successfully validated and registered. The application requires basic contact and authentication information:
- Authorized purchasing agent
- Email address
- Billing & shipping addresses
We are happy to help! If you have questions or would like assistance with your order, just call, email, or chat online.
Holiday Shipping Promotion
Free Standard US Shipping on orders of $99 or more*
$5 Flat Rate Shipping on orders up to $99*
*Shipping Promotion Details & Exclusions
Promotion applies to standard shipping within the U.S. only. For free shipping, order must total $99 or more before shipping and taxes. Free or flat rate shipping is not available for bass drums, bass drum cases, band orders, or bagpipe services. Promotion applies to orders placed on or after December 1, 2014. Offer ends December 14, 2014.
Free Pipetech Premium Pipe Case with Blackwood Pipes
The Pipetech Premium case will be included with the purchase of any Blackwood Highland bagpipe, while supplies last. Promotion applies to bagpipes orders placed on or after December 1, 2014. Offer ends December 14, 2014.