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    • 800-931-5010

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      231-932-7330

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      2584 Garfield Road North, Suite 43
      Traverse City, MI 49686

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Backorders

If an item you order is not in stock, we will email and/or call to let you know. We will provide an estimated arrival timeframe for the item and may suggest comparable alternatives. Estimated delivery dates are subject to change.

When most of an order is in stock and the shipping address is in the US, we will offer to send the available items first. In this case, shipping for your overall order total will be charged on the first package. No additional shipping will be charged for sending the backordered item.

With international orders, we usually hold the order, until the backordered item is available. We can provide other options when we contact you.

We will not charge your card for a backordered item until it arrives, unless you specifically authorize us to do so.

In the uncommon event that a backordered item is no longer available, we will contact you.









1-800-931-5010

Monday - Friday

9:00 AM - 4:00 PM

Additional Support

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Free Shipping on Highland Bagpipes and Smallpipes

We are happy to help! If you have questions or would like assistance with your order, just call, email, or chat with us online.

Promotion Details:

Orders that include Highland bagpipes or smallpipes will receive free standard shipping, within the US. Electronic bagpipes are not included in this offer. Other items in the order will also ship for free, if they are not among the following exclusions: rentals, services, bass drums, or bass drum cases. Promotion applies to orders placed on or after July 1, 2014. Not valid with other coupons. Offer ends July 31, 2014.