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Henderson’s Bagpipe Promise

We promise to uphold the highest standard of service when helping you select and purchase your new bagpipe by honoring the commitments that have long guided us.

  • Provide only quality instruments made in Scotland, England, Canada, and the United States
  • Stock a wide array of models for quick delivery
  • Discuss bagpipe options, features, and components without sales pressure
  • Offer multiple payment options to make instruments accessible at many budget levels
  • Inspect and prepare all bagpipes with careful attention to detail
  • Set up each instrument to the customer’s unique needs and specifications
  • Test all bagpipes prior to shipment
  • Package all pipes securely for safe transit
  • Deliver an instrument that is ready to be played
  • Provide support and informational resources to help customers with their new pipes
  • Handle warranty events promptly and efficiently

1-800-931-5010

Monday - Friday

9:00 AM - 4:00 PM

Additional Support

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